Development, design, sales, customer service; everything is driven by process. I implement, improve, document, standardize, and train processes. From the CEO level down to the micro-level, I have experience in varying degrees of this work.

Lead generation and social media marketing are all based on making a customer feel like more than a customer. Driving visitors, interactions, and engagements in order to improve a brand and drive sales are key and all things I love to do.

I consistently work at monitoring, analyzing, and improving upon conversion rates on client websites. This helps gain information on the customer experience from their first website visit to when they open a package. Through this work, I focus on driving customers by converting leads into high-quality opportunities. Rinse & Repeat.

From scoping out projects to mapping the connection points, I make large projects such as CRM integrations, process automation, and advanced integrations flow smoothly, on time, and on-budget.

I help bring ideas to life with design. I then solve problems and execute the design with my highly skilled development team. From small business websites to custom development projects that require high quality and specific direction (or lack thereof), I enjoy creating designs that offer varying scopes of vision and focus, and I enjoy executing them until completion.

I have experience managing multi-million dollar processes that operate in time models and require checkpoints. I have also performed quality assurance for millions of units on a monthly basis. This background allows me to manage large projects with many moving parts, individuals, and stakeholders.